Navigating Employer Responsibilities When an Employee is Injured at Work

When an employee is injured at work, it is crucial for employers to understand their responsibilities, particularly in relation to the Accident Compensation Corporation (ACC) and how to effectively communicate and manage the situation. This blog post will guide you through the key steps and considerations for handling workplace injuries, ensuring compliance, and maintaining a supportive environment for your employees.

Understanding Employer Responsibilities

• Immediate Response and Reporting:

  • Ensure the injured employee receives appropriate medical attention immediately.

  • Record the incident in your workplace's accident register.

  • Notify ACC of the injury by completing the necessary forms, such as the ACC45 form, which is typically filled out by the healthcare provider.
    

• First Week Compensation:

  • Employers are responsible for paying the employee 80% of their normal earnings for the first week off work due to a work-related injury.

  • This payment is not classified as sick leave. However, if the employee prefers, they can use their sick leave or annual leave, provided there is mutual agreement.
    

• ACC Claims and Payments:

  • After the first week, ACC takes over the compensation payments, covering 80% of the employee's earnings.

  • Ensure all necessary documentation is submitted to ACC to facilitate the claim process.

Effective Communication with the Employee

• Open Dialogue:

  • Maintain open and empathetic communication with the injured employee. Discuss their preferences regarding leave and compensation for the first week.

  • Provide clear information about the ACC process and what they can expect in terms of support and compensation.

• Regular Updates:

  • Keep the employee informed about the progress of their ACC claim and any changes in their compensation status.

  • Encourage the employee to share updates on their recovery and expected return-to-work timeline.

Processing in the Payroll System

• Recording Leave and Compensation:

  • Accurately record the first week compensation in the payroll system, ensuring it reflects 80% of the employee's normal earnings.

  • If the employee opts to use sick leave or annual leave, adjust their leave balances accordingly.

• Documentation:

  • Maintain detailed records of all communications, agreements, and payments related to the injury and compensation.

  • Ensure that all payroll entries are supported by appropriate documentation, such as medical certificates and ACC forms.

• Review and Audit:

  • Regularly review your payroll processes to ensure compliance with employment laws and ACC requirements.

  • Conduct audits to verify that all injury-related payments and leave adjustments are accurately recorded.

Conclusion

Handling workplace injuries requires a proactive and informed approach. By understanding your responsibilities, maintaining clear communication, and ensuring accurate payroll processing, you can support your employees effectively while complying with New Zealand's ACC regulations. This not only fosters a positive workplace culture but also ensures that both the employer and employee are protected and supported throughout the recovery process.